Crown Care NEMT Launches Nationwide Private Pay Medical Transportation with Two-Hour Booking Confirmation

Florida City, FL, Sept. 10, 2026 (GLOBE NEWSWIRE) -- Crown Care NEMT today announced the nationwide availability of its private pay non-emergency medical transportation service, now operating across all 50 states with an online booking system that returns confirmed vehicle and driver details within two business hours.

The service operates entirely outside the Medicaid and insurance billing model. Patients and families book directly, receive a quote before the ride is confirmed, and are not required to obtain prior authorization or work through a transportation broker. Bookings are submitted through a three-step online form or by phone, and a coordinator responds with vehicle assignment, driver Name , license plate and a direct dispatcher line.

Non-emergency medical transportation covers scheduled trips that do not require an ambulance: dialysis appointments, chemotherapy sessions, hospital discharges, outpatient procedures, specialist follow-ups and long-distance transfers between medical facilities. The private pay segment of this market serves patients who do not qualify for Medicaid transportation benefits, patients whose plans do not cover the trip type they need, and families coordinating care for a relative in another state.

“Families arranging medical transportation are usually doing it during an already difficult week,” said CEO Mario Lee of Crown Care NEMT. “The two-hour confirmation standard exists because a patient with a dialysis appointment on Thursday cannot wait until Wednesday night to learn whether a vehicle is coming. Removing the authorization step is what makes that timeline possible.”

Crown Care NEMT operates four vehicle categories: ambulatory sedans and SUVs for patients who can transfer independently, wheelchair-accessible vans with hydraulic lifts and securement systems, stretcher transport for patients who must remain recumbent, and long-distance interstate service for transfers to specialty medical centers. All service is door-to-door, with drivers assisting patients between the residence entrance and the vehicle.

The company reports that long-distance interstate transport represents a growing portion of its bookings, driven by patients traveling to nationally ranked specialty centers including facilities in Rochester, Minnesota; Cleveland, Ohio; Houston, Texas; and Baltimore, Maryland. These trips typically fall outside standard Medicaid transportation coverage, which is generally limited to in-state travel to the nearest qualified provider.

Alongside statewide coverage, Crown Care NEMT has published city-level service information for metropolitan areas including Chicago, Minneapolis, Indianapolis and Detroit, listing local hospital systems and the vehicle types available in each market.

Service is available 24 hours a day, seven days a week. Same-day rides are frequently available in major metropolitan areas. Patients receive a firm quote before any ride is confirmed, and booking information is not shared with brokers or third parties.

Booking and coverage details are available at crowncarenemt.com. Reservations can also be made by phone at +1 518 666 6222.

About Crown Care NEMT

Crown Care NEMT is a private pay non-emergency medical transportation provider operating in all 50 states. The company provides ambulatory, wheelchair-accessible, stretcher and long-distance interstate medical transport on a direct-pay basis, without Medicaid or insurance billing. More information is available at https://crowncarenemt.com.

Website: https://crowncarenemt.com

CONTACT: Crown Care NEMT
info@crowncarenemt.com