Concentrix iX Hello™ Named “Intelligent Personal Assistant of the Year” in 2025 AI Breakthrough Awards Program

Prestigious International Annual Awards Program Honors Standout AI Companies & Solutions

LOS ANGELES, June 25, 2025 (GLOBE NEWSWIRE) -- AI Breakthrough, a leading market intelligence organization that recognizes the top companies, technologies and products in the global Artificial Intelligence (AI) market, today announced that Concentrix Corporation, a global technology and services leader, has been selected as winner of the “Intelligent Personal Assistant of the Year” award in the 8^th annual AI Breakthrough Awards program. The 2025 AI Breakthrough Award recognizes the breakthrough innovation of Concentrix’ iX Hello AI-powered application.

The iX Hello application allows organizations to create fully customizable GenAI-powered virtual AI assistants that are smart, multimodal, and intuitive. The assistants seamlessly integrate across the enterprise and can be tailored to any need, including Customer AI Assistants, internal Employee AI Assistants, and more. The self-service tools empower customer-facing teams to deliver exceptional, meaningful interactions at scale. With no-code setup and immediate deployment, iX Hello can be rolled out across the enterprise in days and can be integrated into enterprise systems like Salesforce and Microsoft . It also supports hybrid cloud environments for effortless, secure deployment.

“Receiving the AI Breakthrough award affirms our belief that the future of enterprise productivity lies in intelligent assistance,” said Ryan Peterson, Executive Vice President and Chief Product Officer at Concentrix. “It's a reflection of what we know to be true – AI technologies such as iX Hello have the power to boost employee efficiency and modernize customer engagement with overall better outcomes. We’re excited to continue innovating the solutions that redefine what’s possible when AI works side by side with humans.”

The AI Breakthrough Awards shine a spotlight on the boldest innovators and most impactful technologies leading the charge in AI across a comprehensive set of categories, including Generative AI, Computer Vision, AIOps, Agentic AI, Robotics, Natural Language Processing, industry-specific AI applications and many more. This year’s program attracted more than 5,000 nominations from over 20 different countries throughout the world, underscoring the explosive growth and global importance of AI as a defining technology of the 21st century.

“Efficiency is about more than workflows and processes - it’s really about customer impact. And breakthrough solutions like iX Hello don't merely respond, they continuously learn and adapt,” said Steve Johansson, managing director, AI Breakthrough. “iX Hello is revolutionizing customer interactions, and organizational efficiency, offering more intuitive and personalized service, boosting productivity for employees and setting new industry standards. We’re pleased to recognize iX Hello with the 2025 award for ‘Intelligent Personal Assistant of the Year!’”

About AI Breakthrough
Part of Tech Breakthrough, a leading market intelligence and recognition platform for global technology innovation and leadership, the AI Breakthrough Awards program is devoted to honoring excellence in Artificial Intelligence technologies, services, companies and products. The AI Breakthrough Awards provide public recognition for the achievements of AI companies and products in categories including Generative AI, Machine Learning, AI Platforms, Robotics, Business Intelligence, AI Hardware, Computer Vision and more. For more information visit AIBreakthroughAwards.com.

Tech Breakthrough LLC does not endorse any vendor, product or service depicted in our recognition programs, and does not advise technology users to select only those vendors with award designations. Tech Breakthrough LLC recognition consists of the opinions of the Tech Breakthrough LLC organization and should not be construed as statements of fact. Tech Breakthrough LLC disclaims all warranties, expressed or implied, with respect to this recognition program, including any warranties of merchantability or fitness for a particular purpose.

About Concentrix: Powering a World That Works
Concentrix Corporation (NASDAQ: CNXC), a Fortune 500® company, is the global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. Every day, we design, build, and run fully integrated, end-to-end solutions at speed and scale across the entire enterprise, helping over 2,000 clients solve their toughest business challenges. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. Delivering outcomes unimagined across every major vertical in 70+ markets. Virtually everywhere. Visit concentrix.com to learn more.

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